Shipping Policy

Last updated: May 28, 2025

Thank you for shopping with Cocoguru Coconut Industries Private Limited. Please review our shipping policy below:

Shipping Service:

We use Shiprocket as our shipping service aggregator. Based on your location, we choose the best courier partner available to ensure timely delivery.

Shipping Charges:

Shipping costs are included in the product price you pay. There are no additional shipping fees.

Processing Time:

Please allow us 1 working day to process and dispatch your order.

Shipping Confirmation:

Once your order is shipped, you will receive an email containing the courier tracking number.

Tracking Your Order:

You can check the shipment status by visiting the respective courier partner’s website and entering your tracking number.

Delivery Timeline:

Delivery typically takes up to 7 days from the shipping date, depending on your location.

Serviceable Locations:

Shipping is available only within India to PIN codes that are serviceable by our courier partners.

Important Shipping Terms:

  1. We do not accept returns, exchanges, or provide refunds.
  2. Cocoguru is not responsible for delays, damage, or loss caused by the courier partner.
  3. Please ensure that your shipping address and contact details are accurate. We are not responsible for non-delivery due to incorrect information.
  4. You must cooperate with the courier partner during last-mile delivery to successfully receive your order.

Contact Information:

If you have any concerns or questions, please feel free to reach out to us:

Email: ecommerce@cocoguru.com

Phone: 9606792500